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Technical Support Engineer

Technical Support Engineer - Submittals & Specifications

Engineering Heliopolis, Cairo Full-time

About the role

Technical Support Engineer — Submittals & Specifications

ABOUT THE ROLE Omega Engineering & Trading is the sole agent in Egypt for a number of leading international manufacturers of HVAC and firefighting equipment. Our products are installed in many of Egypt's largest projects.

We are looking for a Technical Support Engineer to own the technical side of our projects: preparing material submittals, selecting and sizing products against project specifications, and working directly with MEP consultants and contractors to get our products approved.

KEY RESPONSIBILITIES

Submittals & technical documentation:

- Prepare complete material submittals for MEP consultants and main contractors — technical data sheets, catalogues, certificates, country-of-origin and warranty documentation

- Prepare clause-by-clause compliance statements against project specifications

- Track submittals through to approval, respond to consultant comments, and re-submit until closed out

- Maintain the submittal register and approval status for each project

Product selection & sizing

- Select and size valves, PICVs, balancing valves, air curtains and water meters against project BOQs and drawings

- Produce PICV and valve schedules — flow rates, pressure drops, valve authority and Kv values

- Review consultant drawings and specifications, and prepare technical equivalence submissions where a competitor product is named

- Use manufacturer selection software and support the sales team with technical scope for quotations

Consultants, contractors & clients

- Visit MEP consultants to present our product range and secure inclusion in project specifications

- Deliver technical presentations and product demonstrations

- Join contractor and client visits alongside the sales team to answer technical questions

- Attend site meetings and resolve technical queries during installation and commissioning

Coordination with manufacturers

- Correspond with manufacturers on technical queries, special selections and non-standard requirements

- Feed site and market requirements back to them

REQUIREMENTS

- Bachelor's Degree in Mechanical Engineering or equivalent

- 1–3 years of experience in MEP — with a supplier, contractor's technical office, or consultant

- Able to read and interpret MEP drawings and project specifications

- Very good written English — submittals and correspondence with our manufacturers are in English

- AutoCAD and strong Excel

- Organised and detail-oriented

PREFERRED

- Experience preparing material submittals for Egyptian MEP consultants

- Familiarity with chilled water systems, hydronic balancing, firefighting systems or BMS

- Valid driving license and own car

- Revit

WORK DETAILS

📍 Location: Heliopolis, Cairo

🗓 Working Days: Sunday to Thursday