Technical Sales Engineer

Company Description Omega Eng. & Trading is an established Egyptian engineering company, founded in 1978, operating as an agent and distributor for leading international brands in air conditioning, ventilation, refrigeration, and fire-fighting equipment. The company represents more than 50 manufacturers worldwide and maintains four warehouses totaling 3,000 square meters to ensure product availability for contractors and end users. Omega supports customers through a nationwide distributor network across Egyptian cities, emphasizing quality assurance, competitive pricing, and reliable delivery. The organization is committed to long-term partnerships with customers and suppliers and focuses on continuous improvement of management and quality systems to remain a trusted 21st-century international supply company in its field.

Role Description The Technical Sales Engineer is a full-time, hybrid role based in Heliopolis, Cairo, Egypt with flexibility for some work-from-home arrangements. This role is responsible for identifying customer needs, proposing suitable technical solutions, and promoting Omega’s portfolio of HVAC, refrigeration, and fire-fighting products to contractors, end users, and distributors. Day-to-day tasks include preparing and delivering technical and commercial offers, responding to inquiries, coordinating with internal teams and suppliers, and providing pre- and post-sales technical support. The Technical Sales Engineer will conduct site visits, product presentations, and trainings, while maintaining accurate records of opportunities, quotations, and sales activities. The role also involves building long-term customer relationships, monitoring market trends, and supporting the achievement of sales targets.

Qualifications

• - Strong technical sales capabilities, including Technical Sales and Sales Engineering skills.

• - Proven experience in Sales with the ability to manage pipelines, negotiate offers, and close deals.

• - Technical Support skills to assist customers with product selection, application, and troubleshooting.

• - Excellent Communication skills for engaging with customers, suppliers, and internal stakeholders.

• - Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical field.

• - Experience in HVAC, refrigeration, or fire-fighting systems is highly desirable.

• - Ability to interpret technical drawings, specifications, and tender documents.

• - Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with CRM tools.

• - Strong organizational skills, attention to detail, and the ability to work both independently and in a team.

• - Willingness to travel for customer visits and site meetings within Egypt as needed.

• - Driver's license is preferrable.